@inproceedings{Jordán111546,
   author = "J. Jordán and S. Heras and V. Julian",
   title = "{A} {C}ustomer {S}upport {A}pplication {U}sing {A}rgumentation in {M}ulti-{A}gent {S}ystems",
   booktitle = "14th International Conference on Information Fusion",
   year = "2011",
   pages = "772--778",
   isbn = "978-0-9824438-3-5"
}